Pricing
There is no price list. Here is why.
Two homes of the same size can take a crew four hours or eight. So we price the time the crew needs in your home, and you get that in writing before the first clean.
What moves the number
Size of the home and number of bathrooms
How long since the last real clean
Pets and how much hair they leave
Stairs, parking and how we get in
What the quote includes
The rooms, the number of cleaners, the hours and the checklist for your service. Nothing else is billed.
What costs extra
Oven, inside the fridge, inside cabinets, blinds, laundry and interior windows. Each is named on the quote before we start.
Recurring and one-time
A standing visit is quoted separately from a one-time clean, because a home we keep up takes less time than one we are meeting for the first time.
What happens at the walk-through
We look at the home with you, in person or by photo text, and ask the questions below. There is no obligation to book after.
When you get the number
In writing, before the first clean. If the home turns out different from what we saw, we tell you before we start the extra time.
The walk-through
Five questions, then a number.
This is what Khanh asks, by phone, by text or standing in your kitchen. Have the answers handy and the quote comes faster.
How big is the home?
Bedrooms, bathrooms and floors.
When was the last real clean?
A week ago, or a year ago.
Who else lives there?
Kids, pets and how much hair or mess they leave.
How often do you want us?
Weekly, every two weeks, monthly or once.
What should we skip or add?
The oven, the blinds, the guest room nobody uses.
About the quote.
How do you decide the price?
By the size of the home, the shape it's in, pets, how often we come and how much time the crew needs. You get it in a written quote before the first clean. The pricing page lists the questions we ask.
What if something is missed or broken?
Tell us within two days and we come back to fix what we missed, at no extra charge. If we break something, we repair or replace it, and our insurance covers the rest. The Policies page has the terms.
What if I need to cancel?
Tell us 48 hours ahead and it costs nothing. Inside 48 hours, or if the crew can't get in, the visit is billed as quoted.
Get your written quote.
Tell us about the home. Khanh calls or texts you, asks a few questions and sends the number in writing before anyone cleans.